1. It is necessary to send a request to booking@astra-marine.ru, where indicate the name of the company and details for preparing the contract
2. After that, register an e-mail address from the contract on boattrip.ru and notify about it by email to booking@astra-marine.ru
3. To connect agency prices on the website, you must send a scanned copy of the signed agreement to booking@astra-marine.ru
4. Please send the original of the signed agreement to the office at the address: Saint Petersburg, Korablestroiteley str., 30 k.1, office 219N

You go through the registration in your personal account on our website on your own using the following instructions.

To register on the site you need:

follow the link https://boattrip.ru/en/auth/
or click on the inscription: "Registration" in the upper right corner of the main page of the site


Fill in the registration form that opens (name, surname, gender, phone number, date of birth, e-mail).
Enter the confirmation code shown in the picture. The e-mail you specified when registering on the site must necessarily match the e-mail you specified in clause 10 of the Agreement "Addresses and details of the parties."
After completing the registration procedure on the site, you will receive an e-mail with a link to confirm registration.

If there is no letter, please check the "Spam" folder of your mail. If there is no letter in the "Spam" folder, you can call the Tourist Department of Astra Marine Group of Companies by phone +7 (921) 913-70-32, +7 (812) 426-17-17.

The password generated by the system during registration is generated automatically and is a random alphanumeric code. Nobody knows him, except for the person who receives a link to confirm registration to the e-mail specified during registration.

After authorization in your Personal Account, you can create your individual password. To do this, in the Personal Account menu (on the left), select the "Change password" item.

Authorization on the website www.boattrip.ru is carried out:

after clicking in the upper right corner of the site the inscription: "Login".
after completing this procedure, please write to us at booking@astra-marine.ru to connect your personal account to agency prices.

You can see the agency prices in the contract, personal account, when placing an order after they have been activated on the website.

If prices are not displayed:

• Check which mail you are coming from. According to the agreement, authorization should be carried out exclusively under the login (e-mail) that was specified during registration and which you specified in the agreement. Otherwise, not your special contract prices will be displayed, but retail prices.
• 
  
• Your prices will be displayed only after you go to the "Type of seats" selection page. Earlier, on the page with the scheme of the ship, general information about prices on our website for individuals is displayed. persons.
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• If all of the above conditions are met, please send a letter with a description of the problem to booking@astra-marine.ru.

After you have sent a signed scan of the agreement, provided that you are already registered, activation takes place within 24 hours.

You can send a request to booking@astra-marine.ru or call the Call Center 8 (812) 426-17-17